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Too much text, not enough data

Your best coaching insights are buried in recordings you'll never listen to. Scripts go ignored. Objections go unhandled. Deals slip away. All because you can't see the full picture.

Acme Corp

Sarah Chen • 2025-04-04 10:30 AM

Closed

Duration

24:15

ITC

85%

Revenue

$45K

Score

9.2/10

Key Insights

What Happened

•Strong opening with clear agenda setting and permission-based approach
•Excellent rapport building and professional tone throughout
•Good use of confirmation questions to ensure accuracy

What to Do Differently

•Could have addressed the technical issue more efficiently
•Opportunity to ask more open-ended discovery questions earlier

Talk Time Balance

Ideal ratio: 40% rep / 60% prospect

Rep38%

Prospect62%

Meeting Notes - Q4 2024

Call with John from Acme Corp - discussed pricing, seemed interested but not sure. Need to follow up next week maybe? He mentioned budget concerns but didn't give specifics. Talked about competitors too.

Sarah called back - she wants to know more about implementation timeline. I think she said 3 months? Or was it 6? Need to check my notes. She also asked about integrations with their CRM but I'm not sure which one they use.

Demo with TechStart went okay I guess. They asked a lot of technical questions that I couldn't answer. Promised to get back to them. Not sure if they're really interested or just kicking tires.

Follow up with Mike - he mentioned something about Q1 budget but the call dropped halfway through. Tried calling back but no answer. Will try again tomorrow or next week.

Lost deal with Enterprise Co. Not really sure why. They said they went with a competitor but didn't say which one or why. Price? Features? Timing? No idea.

Before

After

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